Privacy Policy for thoralivex.com

Welcome to our Privacy Policy. We are committed to keeping your information secure and explaining how we collect, use, and protect your personal details when you interact with thoralivex.com.

Information We Collect About You

We collect information to improve your experience and provide relevant services on our website.

• Contact details such as your name, email address, and phone number are collected when you complete a contact form.
• Technical information including your device type, browser details, and IP address is automatically logged for security and analytics.
• Cookies and similar tracking technologies help us understand and optimise user interactions with our website.
• Information about your communication preferences and responses to our campaigns may be stored securely.

How We Use Your Information

We use your information to tailor site functionality, communicate with you, and ensure a secure experience.

• Improving our website’s usability, content relevance, and technical performance by analysing aggregate data.
• Personalising communication, responding to your queries, and providing updates about our offerings.
• Ensuring the security and stability of our site using monitoring tools and technical safeguards.
• Conducting analytics and market research to optimise marketing strategies and service offerings.

Legal Basis for Processing

We process your data in compliance with Australian law and applicable privacy standards.

Our legal basis includes your consent, fulfilment of contracts, and legitimate interests like service improvement and website security.

Sharing Your Data

We may share your information only in specific, necessary instances.

• Service providers with whom we partner for hosting, analytics, or communications may receive data to perform functions on our behalf.
• When legally required, we may disclose information in response to court orders or government requests.
• If thoralivex.com is involved in a business transfer, collected data may be transferred as part of that process, subject to confidentiality.

Data Security

We use a combination of technical, administrative, and physical measures to keep your information safe, including encryption, regular security reviews, and access controls to prevent unauthorised access or misuse of your data.

Your Rights

Australian privacy law grants you certain rights regarding your personal data.

• You may request access to the personal information we hold about you at any time.
• You can contact us to correct or update inaccurate or incomplete information.
• You may ask us to restrict or delete your information, subject to legal or contractual obligations.
• You may opt out of marketing communications by following the instructions in our messages.

Cookies & Tracking

We use cookies to provide a tailored experience, optimise website functionality, and analyse user interactions. You may adjust cookie preferences in your browser settings at any time.

Read our cookie policy Read our cookie policy

Contact Us

For privacy questions or requests, please contact us using the details below. We respond as quickly as possible and treat your query with confidentiality.

Changes to This Policy

If we update this Privacy Policy, changes will be posted here with a revised date. We recommend checking this page regularly for updates.